Ticket Terms & Conditions:

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1. By purchasing a ticket and registering to run at the Marakez Pyramids Half Marathon, I confirm the following:

• I attest that I am physically fit and medically able to complete the entirety of the course without jeopardizing my health or life and consent to receive medical treatment that may be advisable in the event of illness or injuries suffered by me during this event.​

• I accept all risks associated with participating in this event, including but not limited to falls, contact with other participants, the effects of weather, traffic and the conditions of the road/course. All such risks are known and appreciated by me.

• I give permission for the use of my name, voice or pictures in any broadcast, telecast, advertisement, and or promotional materials related to the Marakez Pyramids Half Marathon.​

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2. Tickets are non-refundable. Ticket holders can cancel their tickets before the Final Registration Deadline on 1 December 2024 and receive the amount paid as credit in their electronic wallet. The credit can then be used to purchase a new ticket, either for the Marakez Pyramids Half Marathon or any other event organised by The TriFactory. If a runner cancels their ticket following the Final Registration Deadline, they will not be eligible for a refund.

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3. Changes: Registered participants can change their distance by cancelling their existing ticket and purchasing a new ticket for the race/distance of their choice, before the Final Registration Deadline. Kindly note that there may be a price difference depending on the registration phase at the time they change their distance.

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4. Tickets cannot be transferred/resold to other participants under any circumstances.

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5. At the Race Expo, runners need to present a valid photo ID along with their email confirmation in order to receive their Race Pack.​

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6. Ticket fees include the full race experience and the Race Pack. They do not include accommodation or transportation. 

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7. In the event of cancellation or postponement of the Marakez Pyramids Half Marathon due to unforeseen circumstances, participants have the choice to keep their ticket for the rescheduled event date, or to receive a credit refund in their electronic wallet to be used to purchase ticket(s) at any other future events by The TriFactory.

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Registration Procedures:

To book your race ticket, you must first create a new account and then select your race and complete your purchase through one of two ways. Payment of tickets can be made online (highly recommended for instant confirmations) or through cash deposits at CIB Bank.

Online Payment: 
Use your Credit Card to pay online (this option is highly recommended and you will receive an instant confirmation of your registration).

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Cash Payment:
1. Make a cash deposit/transfer to The TriFactory bank account at CIB (Account Number: 100029925709
Account Name: TriFactory)
2. Send the bank slip to our email tickets@thetrifactory.com
3. The credit deposited in the bank account will be made available on your online account within 48 hours of sending the email confirmation to us
4. Register for your chosen race using the credit in your account.